Exposed switches that need to be replaced will need to be replaced using the normal replacement process described in this document. As such, Meraki devices that are eligible for this proactive replacement program are not entitled to Meraki Now premium replacement services. Meraki Now contracts are applicable in the event of a hardware failure that necessitates immediate replacement.
If my affected devices are covered by Meraki Now, can I make use of the premium replacement services associated with the Meraki Now contract? The tradeoff is that this solution will increase the perceived fan noise by approximately 40%.
#How do i change the cooling fan in a cisco 2950 switch upgrade#
This mitigation requires both a firmware upgrade to MS 10.35 or higher, and then opening a support ticket. This mitigation significantly reduced the likelihood of device failure for devices that have not had a high temperature alert by increasing the operating speed of the fan. We also created an interim software mitigation. We redesigned and tested the switch with new fan hardware that is both more powerful and quieter than the previous component that caused issues. Because of the cloud monitoring of our hardware, the overall failure rate of the switches is significantly better than industry standards, however, our recommendation was to replace exposed models as soon as you can make the time to do so. The MS210-48P, MS210-48FP, MS225-48LP & MS225-48FP had an issue with a fan component that may limit their long-term reliability. The program's duration lasted from October 2018 and Jduring which time we proactively replaced the exposed units with the improved design. High temperature alert - dashboard alert indicating potential damage to the fan control systemįailure - switch no longer able to pass traffic
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